General FAQs

 Are you insured to look after my dogs? 

 
 Yes. K9 Kindergarten has an extremely comprehensive insurance policy, covering all aspects of our services. Our insurance covers public liability, day care, walking, boarding, grooming, transportation and loss of keys.
 
     
 Are you licensed?

 Yes. K9 Kindergarten is the only day care centre for dogs in the Canterbury district to be fully licensed by Canterbury City Council.
 
     
 Which areas do you cover?

 We cover the towns of Canterbury, Herne Bay, Whitstable and Faversham, as well as many of the small villages nearby to these.
 
     
 Do you operate on weekends, bank holidays and over the Christmas period?

 Yes, you can book our services for these periods, but they may be limited and will need to be booked in advance. Extra charges may apply at these times.
 
     
 I don’t like kennels; can my dog board with you, whilst I am on holiday?

 Yes, we can now offer a home boarding service; this is where your dog will be cared for by one of our staff in their own home at night, and at the day care centre during the day. All dogs’ home boarding will need to first register with us and pass a behavioural assessment test before the booking can go ahead.
 
     
 Does my dog need an ID tag?

 Yes, by law even if your dog has a tattoo or micro-chip it still has to wear an ID tag on its collar.
     
 Where can I get more information?

 You can contact us by email at info@k9-kindergarten.co.uk or by phone on 01227 272220 seven days a week. You can also call in to the K9 Kindergarten office at; Unit 173, John Wilson Business Park, Chestfield, Whitstable CT5 3RB. We are there 8.30am to 4.30pm, Monday to Friday