Daycare FAQs

 What does my dog do all day at day care?

 A full day consists of walks, structured playtime with games, socialisation, some basic training and a nap time, all tailored to suit your dog’s needs.
 
     
 What are the benefits for my dog?
 
 Loneliness and boredom often cause bad behaviour in dogs, from separation anxiety and barking to destructive behaviour. Spending time at K9 Kindergarten stimulates your dog both mentally and physically and helps to eradicate these behaviours.
 
     
 Can I visit the day care centre and meet the staff, before sending my dog?
 
 Yes, you are most welcome to visit and see our facilities, meet our staff and see how happy the dogs are in the day care centre.
 
     
 Can any dog come to day care?

 Only non-aggressive dogs, which have passed our assessment and temperament test.
 
     
 What happens if my dog does not get on with another dog?

 We are extremely strict in only accepting social dogs, to ensure all of the dogs are happy in one another’s company. The majority of the time we have several social groups of dogs available, so we can switch an unhappy dog between groups if needed.

 
 Does my dog need to be vaccinated?
 
 Yes. All dog owners will need to show their pet’s vaccination record, before they can attend day care. Vaccinations must include Kennel Cough, Distemper, Hepatitis, Parainfluenza and Parvovirus.
 
     
 Do you require proof of flea and worming treatments?

 No, but we do recommend your dog has a regular flea and tick preventative treatment and is regularly wormed.
 
     
 I have a puppy, can he come to day care?
 
 We can accept puppies from twelve weeks old, once they are vaccinated. We recommend only half days to start, to ensure they have a positive experience.
 
     
 Do I need to use you every day?
 
 No, once your dog has passed the assessment, you can use the centre as often or as little as you need.
     

 What if my dog needs a special diet or medication?
 
 We are able to cater for special needs. Each dog has its own record card to ensure that any medication and diets are administered at the correct times.
     

 What happens to my dog, if there were an emergency?
 
 We would contact you to discuss the situation first. If urgent medical attention is required, we would take your dog to your nominated veterinary practice, or depending on the circumstances, to our designated veterinary surgeon.
 
     
 Will my dog be supervised at all times?
 
 Yes your dog will be under constant supervision by our team of experienced dog carers and will never be left unattended.
 
     
 Is there anywhere for my dog to relax?
 
 The day care centre has plenty of beds for them to sleep on if they wish. A snooze time is offered to all dogs during the day.
     

 Do you provide a collection and return service for my dog?

 Yes, we offer a complimentary “Bark n Ride” collection and drop-off service for all day care dogs in the Canterbury, Whitstable and Herne Bay areas.
     

 Do I need to be at home when you collect or drop off my dog?

 No, the majority of our clients are happy for us to hold keys for them, to enable us to collect and drop off their dog while they are not at home.
 
     
 Can I trust you with the keys to my house?

 We are extremely careful whom we employ and all our staff have been thoroughly referenced and police checked. All keys are coded and held in a safe.
 
     
 I live outside your collection area, can my dog still attend?

 Yes. You can drop off and collect your dog from the day care centre, or at a pre-arranged van collection point in one of the towns we collect from.